The Siteworx Social Networking Strategy Engagement and Action Plan

• An in-depth understanding of your target audiences' social technology behaviors
• Who they are and how you can align your approach with their expectations?
• Which technologies are most effective at reaching them today?
• What trends and implications should you consider when developing your strategy for the future?
• An analysis and prioritization of your business goals aligned with the optimal application of social technology solutions in your business or organization.
• An assessment of your current technology infrastructure and recommended solutions and implementation requirements.
• An ROI Assessment and Dashboard that identifies what metrics are most important for you and then provides a roadmap for implementing those metrics and monitoring them over time.

Move Beyond the Technology and Focus on What Matters Most

Marketing

Driving engagement with your customers, prospects, members, etc., informing key word selection on your website through social tagging, or improving conversion through customer feedback and reviews.

Sales

Facilitating networking and lead generation activities.

Customer Service

Opening the channels of communication to improve customer service and save time and money by empowering your customers to help others through comments and reviews.

Operations and Administration

Enabling the efficient sharing and archiving of documentation and communications.